Shipping policy

SHIPPING POLICY

Celestial Stones offers fast and reliable shipping to ensure that you receive your order as quickly as possible. We understand how important it is to receive your crystals in a timely manner, and we strive to make the shipping process as hassle-free as possible.

We currently offer shipping within Australia, with options for standard and express shipping. We also offer international shipping, with estimated delivery times varying based on your location.

In addition to fast shipping, we are committed to using eco-conscious packaging materials and practices whenever possible. This includes using recycled and biodegradable materials, avoiding excess plastic, promotional products and minimising packaging waste. 

Celestial Stones offers next business day shipping, after payment completion, your order will be shipped out and on its way to you the following business day. 


Delivery Times Frames Within Australia Once Your Order Has Been Received By Australia Post

  • Express Post: 1 - 5 Business Days or more

  • Standard Post: 3 - 10 Business days or more

 

Our Parcels Are All Shipped With Australia Post, Shipping Rates Below -

Standard Parcel Post for purchases under $150 - $10.95

Express Post - $15.00

FREE shipping applies to all orders within Australia over $150

We recommend adding Signature On Delivery on your orders ($2.95) for safety if by chance you aren't home when your parcel arrives.

 

TRACK YOUR ORDER

Once your order has been dispatched, you will receive a shipment notification email, which will have your tracking number, and can then be can be tracked through Australia Post using the link below.

https://auspost.com.au/mypost/track/#/search

 

If you cannot find your shipment notification, be sure to check Junk/Spam folders as they can sometimes be hidden there.

Please allow up to 24 hours after for tracking to be updated and visible.

 

If you have any questions about our shipping policy or need assistance with tracking your order, we are always available to help.

Contact us at - Support@celestialstones.com.au